BNi Building News

Serving the Information Needs of the Construction Industry since 1946.


Business from the Heart

Business from the Heart

By Craig Galati

Focusing on just eight critical areas of management, Craig Galati unveils a dynamic new approach to business that emphasizes high-touch over high-tech.

Price: $24.95
Product Code/ISBN: 9781557017222
Year: 2011
Binding: Softcover
Publisher: BNI Publications, Inc.


Craig Galati has successfully implemented this uniquely 21st Century approach to doing business at Lucchesi Galati, an architectural firm where he is a partner, and in his new book, Business from the Heart, he reveals the insights that have made this success possible.

Focusing on just eight critical areas of management, Craig Galati unveils a dynamic new approach in Business from the Heart that emphasizes high-touch over high-tech.

Sharing hard-won personal insights, he demonstrates how your organization can rise above the constraints of today's tough economy through:

  • Communications
    • How to approach social media
    • Building a brand
    • Building relationships
    • Taking risks
    • Being true to who you are 
  • Culture
    • If you do not manage culture, it will manage you
    • How to get your culture in alignment with your values and goals
    • Creating a market-focused culture
    • Hiring people who fit your culture
  • HHHH Expectations
    • Creating expectations (for employees AND customers)
    • Fulfilling expectations
    • Fostering innovation
  • Integrity
    • Keeping the hard promises
    • What stress tells you about yourself
    • Authentic networking 
  • Passion
    • Focusing on what you love
    • Maintaining an attitude of gratitude
    • Earning commitment from others and fueling them with passion 
  • Relationships
    • Finding courage
    • Caring about people
    • Becoming a trusted advisor 
  • Responsibility
    • Becoming purposeful
    • Becoming a planner and an organizer
    • Becoming driven
    • Avoiding busywork
    • Taking risks
  • Vision
    • Trusting your gut
    • Building a culture of faith
    • Balancing faith with reality
    • Staying positive
    • Focusing on value
    • Planning the company of tomorrow