In the Third Edition of this best-selling book, Brent Darnell introduces his unique approach to teaching Emotional Intelligence skills in technically trained professions. He applies this critical factor to the major problems that exist in the construction industry.
This book is a must read for any company looking to better their image and better their people! It identifies one of the key failings in the Construction Industry -- the inability to connect with others. You'll find it full of useful tips on how to engage with clients, sub-contractors and staff to achieve greatly improved results.
You can be a highly skilled tradesman or architect, but the strength of how you interact with others is just as important, and likely has more to do with your level of success, satisfaction and happiness. This is an excellent handbook for expanding your people skills, and an entertaining read.