Business from the Heart

Craig Galati has successfully implemented this uniquely 21st Century approach to doing business at Lucchesi Galati, an architectural firm where he is a partner, and in his new book, Business from the Heart, he reveals the insights that have made this success possible.

Focusing on just eight critical areas of management, Craig Galati unveils a dynamic new approach in Business from the Heart that emphasizes high-touch over high-tech.

Sharing hard-won personal insights, he demonstrates how your organization can rise above the constraints of today's tough economy through:

• Communications
  • How to approach social media
  • Building a brand
  • Building relationships
  • Taking risks
  • Being true to who you are 
• Culture
  • If you do not manage culture, it will manage you
  • How to get your culture in alignment with your values and goals
  • Creating a market-focused culture
  • Hiring people who fit your culture
• HHHH Expectations
  • Creating expectations (for employees AND customers)
  • Fulfilling expectations
  • Fostering innovation
• Integrity
  • Keeping the hard promises
  • What stress tells you about yourself
  • Authentic networking 
• Passion
  • Focusing on what you love
  • Maintaining an attitude of gratitude
  • Earning commitment from others and fueling them with passion 
• Relationships
  • Finding courage
  • Caring about people
  • Becoming a trusted advisor 
• Responsibility
  • Becoming purposeful
  • Becoming a planner and an organizer
  • Becoming driven
  • Avoiding busywork
  • Taking risks
• Vision
  • Trusting your gut
  • Building a culture of faith
  • Balancing faith with reality
  • Staying positive
  • Focusing on value
  • Planning the company of tomorrow