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Perfect Phrases for Dealing with Difficult Situations at Work

Product Code/ISBN: 0071597328
$9.00

No matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. This handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with co-workers, and leave your temper in control.

If you're asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including:

  • Handling criticism and being heard criticizing
  • Picking up the ball when someone else has dropped it
  • Getting credit for your project when an associate takes the praise
  • Deflecting a flirtatious client or coworker

Filled with phrases for every mistake, mix-up, and mishap that can happen on the job, this guide will be become your best friend in the workplace!